Last Updated: July 28, 2025
At EZ2Prints Print Shop, we are committed to delivering high-quality custom printing services, including personalized apparel, promotional products, photo prints, business materials, and more. Because each order is custom-made, this Refund & Return Policy outlines how we ensure transparency, accuracy, and customer satisfaction.
Due to the customized nature of our products, all sales are final and non-refundable. Once an order is submitted, production begins immediately. This process prevents cancellations, returns, or refunds on any custom product.
This policy applies to all custom printing services, including:
Custom t-shirts and apparel
Photo prints and canvas prints
Personalized promotional items
Business cards, flyers, banners, and marketing materials
Any custom-designed, personalized, or printed product
Your satisfaction matters to us. While refunds are not provided, we will gladly review any order that arrives damaged, defective, or printed incorrectly based on your approved design.
Please contact us within 72 hours of delivery for assistance. We may offer a reprint or store credit when applicable.
To speed up the review process, include the following in your message:
Your order number
A brief description of the issue
Clear photos of the problem
Slight differences in color, print tone, or material texture may occur due to monitor settings, fabric variations, and ink absorption. These minor variations are standard in the printing industry and are not considered defects; therefore, they are not eligible for refunds or returns.
Before production begins, customers are responsible for reviewing and approving all artwork details, including spelling, layout, sizing, and design elements. EZ2Prints is not responsible for any errors present in the approved proof.
If you have any questions about our Refund & Return Policy or need assistance with an active order, our support team is here to help:
📞 (480) 999-0228
📧 help@ez2prints.com
Thank you for choosing EZ2Prints Print Shop—we’re committed to delivering exceptional custom printing services every step of the way.
